The Institute for State and Local Governance (ISLG) is an institute within the City University of New York. ISLG’s mission is to assist current and future leaders in government, nonprofit organizations, and the private sector improve the financing, delivery, and measurement of critical public services. ISLG offers research, technical assistance, and education and training to help organizations achieve these improvements.

The Institute is recruiting an intern for summer 2018 to assist in ISLG’s communications work across the Institute’s various projects. This is an excellent opportunity for individuals who are eager for deeper understanding of communications-related work and government policymaking in New York City and beyond in a number of areas including criminal justice, infrastructure and transportation, government operations and finance. ISLG currently works in more than 45 cities on a variety of projects, including consulting and providing data oversight on the MacArthur Safety and Justice Challenge, studying the impact of fines and fees in the criminal justice system, building empirical indicator systems that measure and track inequality at the city level, performing in-depth government agency analyses that can lead to greater efficiencies and budget savings, providing oversight and grants management on the Criminal Justice Investment Initiative for the Manhattan District Attorney’s Office, as well other projects. For a complete list and more information about ISLG, please visit islg.cuny.edu. Junior and senior undergraduate students, recent graduates, law students, and graduate students are welcome to apply.

Position Description

Reporting to and working closely with the Associate Director of Communications, the intern will work on a range of tasks, which may include but are not limited to:

  • Providing hands-on daily maintenance of ISLG’s Facebook, Twitter, and LinkedIn accounts, including content development
  • Monitoring local, state, and national news and social conversation to inform social content and to draft responsive social media messages
  • Reviewing, monitoring, collecting, and reporting analytics data for social media accounts
  • Brainstorm, contribute, and edit content for ISLG’s website or sites it manages (including cjii.org and equalityindicators.org)
  • Assist in planning, writing, and managing email communications with subscribers
  • Collaborating with other staff on new ideas, approaches, and tools for communicating with ISLG’s audience
  • Other tasks as needed to support ISLG’s work.

Qualifications

  • Currently enrolled in a degree program at a CUNY school or graduated from such a program within the last year
  • Demonstrated professional and/or academic experience or knowledge of communications, public relations, public affairs, marketing, etc., especially within higher education, nonprofit, and/or government context
  • Interested in a subject matter related to one or more of ISLG’s issue areas, such as criminal and juvenile justice; infrastructure and transportation; government finance and budgeting; government operations & contracting; nonprofit governance, contracting, & spin-off; social service operations; urban design and development; higher education; and tax policy
  • Knowledge of NYC’s social service, criminal justice, and/or related system landscape is a plus
  • Good knowledge and understanding of available social media tools and platforms
  • The ability to understand and adopt ISLG’s “voice” (conversational tone, informed about the issues but able to talk about them in accessible way to others who may not know much about the topic but are interested)
  • Excellent time management skills and experience working in deadline-driven environments
  • Excellent writing skills
  • Ability to prioritize and work on a number of tasks simultaneously
  • Ability to communicate in a professional manner with colleagues and external contacts
  • Ability to commit to a consistent schedule of approximately 35 hours per week for the internship period (i.e. summer or the spring or fall semester)

How to Apply

To apply for an internship please visit https://www.rfcuny.org/careers/postings?pvnID=VB-1806-002551. You will need to submit a cover letter describing your qualifications and interests and attach your curriculum vitae.

ISLG is hiring a policy associate to provide strong value and process engineering and/or shared services expertise for a portfolio of work focused on improving productivity and performance in government operations. Projects within this portfolio enhance performance in government agencies through customized and easily implementable solutions that increase operational efficiency and effectiveness.

Applicants may also be considered for hire as a policy analyst or a senior policy associate, depending on their qualifications and prior work experience.

Position Description

The policy associate will work in a collaborative environment on a fast-paced team within ISLG and will be responsible for the following tasks:

  • Performing qualitative and quantitative assessments of all aspects of a public sector client’s operations
  • Mapping and designing (or re-designing) processes and systems that optimize operational efficiencies and enhance service delivery
  • Assisting in the implementation of a shared service platform for multiple functional areas in the public sector
  • Assessing and mitigating risk and liabilities for large-scale, government projects
  • Working with and analyzing large, complex datasets to create economic and/or operational models
  • Developing extensive, detailed, and methodological reports, recommendations, and other documentation based on quantitative and qualitative analysis that can be used by government agencies
  • Presenting complex data in a meaningful and effective way for government clients

Qualifications

  • An advanced degree in business, operations research, or a social science field with a strong quantitative concentration. Experience in lieu of an advanced degree in these fields will be considered.
  • Demonstrated subject matter expertise in any of the following functional areas: Facilities; Human Resources; Information Technology; Procurement; or other areas related to the public sector.
  • Experience in assessing the feasibility of, planning, designing, and/or implementation of a shared service center preferred.
  • Proficiency required in Excel, Project, and Visio. Knowledge of automation capabilities (e.g., management information systems) and/or model development preferred.
  • Understanding of public sector trends and state and local governance structure.
  • Exceptional interpersonal skills with the ability to create and maintain excellent working relationships with ISLG’s partners, including government, foundations, and community partners.
  • Strong time management skills and experience working in deadline-driven environments across multiple priority projects.
  • Ability to adapt to changing demands and requirements as projects develop, and the ability to participate in collaborative project development with diverse internal team members and external stakeholders.
  • Excellent oral and written communication skills.
  • An exceptional commitment to accuracy and attention to detail.
  • Strong work ethic, sense of humor, flexibility, creativity, and a professional demeanor.

This is an exceptional opportunity to work hand-in-hand with government on important strategic initiatives, and to contribute to building a portfolio of work in an Institute with a talented and multi-disciplinary team producing a scientifically rigorous and impactful body of work.

This is a full-time position with an annual salary commensurate with experience. The position includes excellent benefits.

How to Apply

To apply, please submit a cover letter describing your qualifications and interests and attach your curriculum vitae via the CUNY Research Foundation at https://www.rfcuny.org/careers/postings?pvnID=VB-1806-002538. Questions may be addressed to info@islg.cuny.edu. Application review will commence on June 15, 2018, and continue until the position is filled.

Project Description

ISLG is hiring one or more research associates to work on various research projects in the Institute’s criminal justice portfolio. Primary among them is the Safety and Justice Challenge (SJC), a $100 million initiative funded by the John D. and Catherine T. MacArthur Foundation to reduce over-incarceration by changing the way America thinks about and uses jails. To date, the Foundation has awarded 20 jurisdictions grants to implement strategies across the criminal justice system that will reduce jail populations and racial and ethnic disparities. ISLG is one of several organizations providing technical assistance and counsel to the 20 jurisdictions as they plan and implement reforms. Our primary role is to monitor and assess the performance of participating sites to demonstrate progress over time and help sites make adjustments in practices as needed. Specifically, using local criminal justice data from each site, we are working to create and track performance measures related to the broad goals and objectives of the initiative. ISLG also serves as the data liaison for the initiative, collecting and managing local system-wide criminal justice data for all 20 sites in support of the Challenge’s broader research and evaluation agenda.

The research associates may also have opportunities to work on other projects currently in development at the Institute. These projects could involve helping criminal justice partners build data and analytical capacity, developing performance measures, conducting quantitative analyses of criminal justice data at different system points, and/or assisting in the development of research projects.

Position Description
ISLG is looking to hire one or more research associates to carry out data collection, management, analysis, and/or performance measurement work; and to provide technical assistance to government and other partners, on the SJC and potentially other research projects within the Institute’s portfolio. Each research associate will report to a senior researcher and will work closely with other project staff on project activities. Specifically, each research associate will support their supervisor and other project staff in the following activities:

  • Developing data requests and data collection protocols for criminal justice agencies, community-based service providers, and other relevant organizations providing data for various Institute-related research projects
  • Cleaning, coding, merging, and preparing administrative data files for analysis
  • Working with partners to develop and operationalize performance measures and develop reporting systems
  • Creating performance measures and dashboards and other progress reports from case-level data
  • Analyzing and interpreting performance measurement trends—including policy and practice implications of those trends
  • Conducting quantitative analysis
  • Documenting methodology, validation, and testing to facilitate replication of analyses
  • Developing codebooks, file specifications, and other resource documents
  • Working closely with government partners and other project collaborators on all aspects of the work
  • Preparing and carrying out presentations for a wide range of audiences
  • Developing protocols for, conducting, and analyzing data from qualitative interviews, focus groups, and/or program observations
  • Conducting data and systems reviews
  • Assisting research team with grant reporting and development of final project deliverables
  • Traveling to meetings, conferences, and making site-visits, as needed

Qualifications

  • M.A. or Ph.D. in criminal justice/criminology, psychology, sociology, public policy, or other related fields
  • At least two years of experience (four or more years preferred) conducting research in an applied research setting
  • Experience in collecting and working with administrative data (experience with criminal justice data a plus)
  • Excellent data management and analysis skills, including extensive experience cleaning, coding, merging, and analyzing large and complex quantitative data files in SPSS, SAS, or STATA (including fluency in programming/syntax in one or more of these programs)
  • Experience with NVivo or other qualitative software a plus, but not a requirement
  • Strong understanding of criminal justice policy, including an ability to translate analytical and research findings into policy and practice recommendations
  • Excellent oral and written communication skills, with the ability to convey complex research findings to broader audiences, and to develop clear, visually-compelling reports for government, non-profit, and private sector partners
  • Exceptional interpersonal skills with the ability to create and maintain excellent working relationships with government and community partners
  • An exceptional commitment to accuracy and attention to detail
  • Ability to work on a team, as well as independently
  • Experience in information technology a plus, but not a requirement

This is a full-time position with excellent benefits and is located in New York City. Salary range: $55,000–$80,000 depending on research skills and level of experience.

How to Apply

To apply, please visit https://www.rfcuny.org/careers/postings?pvnID=VB-1806-002543. You will need to submit a cover letter describing your qualifications and interests and attach your curriculum vitae. Questions can be addressed to info@islg.cuny.edu.

Application review will commence on June 18, 2018, and continue until the position is filled.

Project Description

ISLG is hiring one or more senior research associates to work on various research projects in the Institute’s criminal justice portfolio. Primary among them is the Safety and Justice Challenge (SJC), a $100 million initiative funded by the John D. and Catherine T. MacArthur Foundation to reduce over-incarceration by changing the way America thinks about and uses jails. To date, the Foundation has awarded 20 jurisdictions grants to implement strategies across the criminal justice system that will reduce jail populations and racial and ethnic disparities. ISLG is one of several organizations providing technical assistance and counsel to the 20 jurisdictions as they plan and implement reforms. Our primary role is to monitor and assess the performance of participating sites to demonstrate progress over time and help sites make adjustments in practices as needed. Specifically, using local criminal justice data from each site, we are working to create and track performance measures related to the broad goals and objectives of the initiative. ISLG also serves as the data liaison for the initiative, collecting and managing local system-wide criminal justice data for all 20 sites in support of the Challenge’s broader research and evaluation agenda.

The senior research associates may also have opportunities to work on other projects currently in development at the Institute. These projects could involve helping criminal justice partners build data and analytical capacity, developing performance measures, conducting quantitative analyses of criminal justice data at different system points, and/or assisting in the development of research projects.

Position Description

ISLG is looking to hire one or more senior research associates to plan and/or oversee data collection, management, analysis, and/or performance measurement work; and to provide technical assistance to government and other partners, on the SJC and potentially other research projects within the Institute’s portfolio. Each senior research associate will report to the research director or associate research director and will work closely with other project staff on project activities. Specifically, each senior research associate will be responsible for some subset of the following:

  • Developing data requests and data collection protocols for criminal justice agencies, community-based service providers, and other relevant organizations providing data for various Institute-related research projects
  • Cleaning, coding, merging, and preparing administrative data files for analysis
  • Working with partners to develop and operationalize performance measures and develop reporting systems
  • Creating performance measures and dashboards and other progress reports from case-level data
  • Analyzing and interpreting performance measurement trends—including policy and practice implications of those trends
  • Conducting and/or overseeing quantitative analysis
  • Documenting methodology, validation, and testing to facilitate replication of analyses
  • Developing codebooks, file specifications, and other resource documents
  • Building and managing relationships with government, community, and other partners; and working collaboratively with them on all aspects of the work
  • Presenting research and policy work to a wide range of audiences
  • Writing reports, memos, briefs and other materials.
  • Conducting data and systems reviews
  • Supervising associate and analyst staff on project work
  • Traveling to meetings, conferences, and making site-visits, as needed

Senior research associates will also contribute to developing the ISLG’s broader research agenda, together with the Institute’s research director and other senior research staff.

Qualifications

  • Ph.D. in criminal justice/criminology, sociology, psychology, public administration, public health or social work (ABD and/or M.A. with extensive research and policy experience will also be considered)
  • Substantial experience (5 years or more) conducting high-quality research in an applied research setting
  • Expertise in performance measurement
  • Experience in collecting and working with administrative data (experience with criminal justice data a plus)
  • Excellent data management and analysis skills, including experience cleaning, coding, merging, and analyzing large and complex quantitative data files in SPSS, SAS, or STATA
  • Strong understanding of criminal justice policy, including an ability to translate analytical and research findings into policy and practice recommendations
  • Excellent oral and written communication skills, with the ability to convey complex research findings to broader audiences, and to develop clear, visually-compelling reports for government, non-profit, and private sector partners
  • Exceptional interpersonal skills with the ability to create and maintain excellent working relationships with government and community partners
  • A strong commitment to accuracy and attention to detail
  • Ability to work on a team, as well as independently
  • Experience supervising staff is a plus
  • A promising research record, including a record for successful proposal development and/or peer-reviewed publications, is a plus

This is a full-time position with excellent benefits and is located in New York City. Salary range: $75,000–$110,000, depending on research skills and level of experience.

How to Apply

To apply, please go to https://www.rfcuny.org/careers/postings?pvnID=VB-1806-002542. You will need to submit a cover letter describing your qualifications and interests and attach your curriculum vitae. Questions can be addressed to info@islg.cuny.edu.

Application review will commence on June 18, 2018, and continue until the position is filled.

The CUNY Institute for State and Local Governance and the Research Foundation of the City University of New York are an Affirmative Action/Equal Opportunity/Americans with Disabilities Act/Protected Veterans Status/ E-Verify Employer

For more information about any of these positions, please contact Monica.SanJuan@islg.cuny.edu.