The Institute for State and Local Governance (ISLG) is an institute within the City University of New York. ISLG’s mission is to assist current and future leaders in government, nonprofit organizations, and the private sector improve the financing, delivery, and measurement of critical public services. ISLG offers research, technical assistance, and education and training to help organizations achieve these improvements.

The Institute is hiring a policy associate to provide strong value and process engineering and/or shared services expertise for a portfolio of work focused on improving productivity and performance in government operations. Projects within this portfolio enhance performance in government agencies through customized and easily implementable solutions that increase operational efficiency and effectiveness.

Applicants may also be considered for hire as a policy analyst or a senior policy associate, depending on their qualifications and prior work experience.

Position Description

The policy associate will work in a collaborative environment on a fast-paced team within the Institute and will be responsible for the following tasks:

  • Performing qualitative and quantitative assessments of priority functions within public sector clients’ operations, including but not necessarily limited to human resources, IT, procurement, facilities management, and finance
  • Mapping and designing (or re-designing) processes and systems that optimize operational efficiencies and enhance service delivery in these and other functional areas
  • Assisting in the implementation of a shared service platform for multiple functional areas in the public sector
  • Assessing and mitigating risk and liabilities for current and future state processes proposed for public sector client operations
  • Developing reports, recommendations, and other documentation based on quantitative and qualitative analysis that can be used by public sector clients
  • Presenting complex data and information in a meaningful and effective way for public sector clients


  • An advanced degree in business, operations research, or a social science field with a strong quantitative concentration. Experience in lieu of an advanced degree in these fields will be considered.
  • Demonstrated subject matter expertise in any of the following functional areas: facilities; human resources; information technology; procurement; finance; or other areas related to the public sector.
  • Experience in assessing the feasibility of, planning, designing, and/or implementation of a shared service center preferred.
  • Proficiency required in Excel, Project, and Visio. Knowledge of automation capabilities (e.g., management information systems) and/or model development preferred.
  • Understanding of public sector trends and state and local governance structure and operations.
  • Exceptional interpersonal skills with the ability to create and maintain excellent working relationships with ISLG’s partners, including government, foundations, and community partners.
  • Strong time management skills and experience working in deadline-driven environments across multiple priority projects.
  • Ability to adapt to changing demands and requirements as projects develop, and the ability to participate in collaborative project development with diverse internal team members and external stakeholders.
  • Excellent oral and written communication skills.
  • An exceptional commitment to accuracy and attention to detail.
  • Strong work ethic, sense of humor, flexibility, creativity, and a professional demeanor.

This is an exceptional opportunity to work hand-in-hand with government on important strategic initiatives, and to contribute to building a portfolio of work in an Institute with a talented and multi-disciplinary team producing a scientifically rigorous and impactful body of work.

This is a full-time position with an annual salary commensurate with experience. The position includes excellent benefits.

How to Apply

To apply, please go to the job description on and click apply or submit your materials to You will need to submit a cover letter describing your qualifications and interests and attach your curriculum vitae.

Questions can be addressed to Application review will commence on September 25, 2017, and continue until the position is filled.

The Institute is hiring up to three policy associates to assist in work with the New York County District Attorney’s Office (DANY) on their Criminal Justice Investment Initiative (CJII), which aims to reduce crime and improve fairness and efficiency in the criminal justice system. This work spans many initiatives distributed among four portfolios: a) Youth, Families, and Communities, b) Victims of Crime, c) Diversion and Reentry Support, and d) Enhancing Effectiveness Across Systems. In this work, ISLG provides technical assistance to DANY and oversees CJII on behalf of DANY. The policy associates will support CJII initiatives within one or more portfolios. Examples of these initiatives include Youth Opportunity Hubs, Family and Youth Development, Foster Youth Transitioning to Adulthood, Community Navigators, Reentry Services and Supports, and Access to Services for Survivors of Crime. Each CJII initiative supports a number of community-based providers, to which DANY has awarded or will award grants based on rigorous selection process. For more information about CJII, including the specific initiatives under each CJII portfolio, please visit

Position Description

Reporting to a senior policy associate, policy associates will provide substantial support to initiatives spanning one or more of the following portfolios: (a) Youth, Families, and Communities – includes initiatives to improve outcomes for young people and families in neighborhoods with high rates of interaction with the justice system, thereby reducing those youth and families’ involvement in the justice system; (b) Victims of Crime – includes initiatives to expand, enhance, and develop new approaches to meet victims’ unique needs and improve life outcomes, particularly with respect to victims from underserved groups; (c) Diversion and Reentry Support – includes initiatives to increase diversion and improve service delivery options for individuals who are involved in the criminal justice system to reduce their future involvement in the system, connect them to the services they need, and increase their likelihood of success in the community; and (d) Enhancing Effectiveness Across Systems – includes initiatives to address systemic gaps and link CJII initiatives together to promote public safety.Each policy associate will be responsible for the following tasks:

  • Working closely with senior policy associates and the rest of the policy team to support multiple CJII initiatives over the lifetime of CJII;
  • Engaging key project stakeholders, including personnel from city agencies, in meetings, emails, and phone calls to facilitate the roll-out and implementation of CJII initiatives;
  • Liaising with the contractors selected to implement CJII initiatives, including conducting site visits, phone calls, and regular email correspondence to support and monitor implementation as well as identify and address technical assistance needs, as appropriate;
  • Supporting the development of learning and technical assistance for CJII initiatives, including event organization, needs assessments, vendor selection, additional research on best practices and supports for grantees implementing programs, and the development and facilitation of trainings for grantees;
  • Receiving and interpreting work products from the contractors, including technical documents, performance measurement data, implementation reports, and financial reports; and in some cases, translating those products for non-technical city and internal stakeholders;
  • Managing/supporting the contractor and subcontractor selection process for CJII initiatives as needed;
  • Working with ISLG research staff to monitor the performance of the contractors;
  • Liaising with ISLG staff working on other CJII initiatives;
  • Supporting sustainability planning for CJII initiatives; and
  • Participating in frequent formal and informal cross-organizational collaboration to generate new ideas and grow the Institute’s body of work.

This is an exceptional opportunity to work on a transformative initiative and to assist in building a portfolio of work in an institute with a talented and ambitious team producing a scientifically rigorous and impactful body of work.


  • M.A./J.D./Ph.D. in sociology, psychology, criminal justice/criminology, public health, public policy, community development, social work, or related social science field;
  • Demonstrated subject matter expertise in social service provision, youth and family programs, neighborhood-based initiatives, victims services, and/or criminal justice;
  • At least 2 years experience working in a foundation, government, or nonprofit organization;
  • Experience supporting large projects with a wide range of city, non-city, for-profit, nonprofit, technical, and non-technical stakeholders;
  • Experience supporting partnership and collaboration-focused initiatives;
  • Knowledge of/familiarity with the NYC government preferred, particularly with respect to the various agencies involved in social service provision and/or the justice system;
  • Demonstrated cultural competence and/or understanding of trauma-informed practice;
  • Familiarity with multi-stakeholder governance and cooperative development processes;
  • Familiarity, experience, and appreciation for research, including survey design and administration; program evaluation, including implementation/process evaluation; and performance measurement;
  • An exceptional commitment to accuracy and attention to detail;
  • Microsoft Office proficiency, particularly in Excel and PowerPoint;
  • Excellent time management skills and experience working in deadline-driven environments;
  • Ability to manage competing priorities and work on multiple tasks simultaneously;
  • Ability to write and present in an articulate, structured, and compelling manner; and
  • Ability to work on a team, as well as independently.

To apply, please send a cover letter describing your qualifications and interests and your curriculum vitae to Alternatively, you may apply at

You will need to submit a cover letter describing your qualifications and interests and attach your curriculum vitae. Please indicate on your cover letter, if applicable, which of the CJII portfolios and/or specific initiatives are of interest to you and well-suited to your skillset and expertise. Questions can be addressed to

Application review will commence immediately and continue until the position is filled. Applicants may also be considered for hire as a policy analyst, depending on their qualifications and prior work experience.

Project Description

ISLG is hiring a Research Associate to work on the Safety and Justice Challenge (SJC), a $100 million initiative funded by the John D. and Catherine T. MacArthur Foundation to reduce over-incarceration by changing the way America thinks about and uses jails. In 2015, the Foundation awarded 20 jurisdictions $150,000 grants and expert counsel to create plans that will lead to fairer, more effective local justice systems. From this group, in 2016 10 were selected as core sites to receive a second round of funding—between $1.5 and $3.5 million—to implement their plans for reform. The remaining 10 receive ongoing financial and technical support as partner sites, with the goal of positioning them to receive implementation funding in the summer of 2017.

SJC sites have set ambitious goals for lowering their jail populations, ranging from 15 percent to 34 percent; and are working to reduce racial and ethnic disparities across the system as well. Their plans employ an array of local solutions, ranging from diversion programs to operational changes aimed at reducing case processing times to expanded community-based treatment options.

ISLG is one of several organizations providing technical assistance and counsel to the 20 jurisdictions as they plan and implement reforms. Our primary role is to monitor and assess the performance of participating sites to demonstrate progress over time and help sites make adjustments in practices as needed. Specifically, using local criminal justice data from each site, we are working to create and track performance measures related to the broad goals and objectives of the initiative—reducing jail populations and disparities in those populations—and specific strategies implemented to achieve those goals and objectives. To accommodate the measurement of strategies across the criminal justice system, we have created a comprehensive performance measurement framework that includes indicators at key decision points ranging from arrest to post-disposition community supervision.

In addition to overseeing performance measurement, ISLG serves as the data liaison for the initiative, collecting and managing local system-wide criminal justice data for all 20 sites in support of the Challenge’s broader research and evaluation agenda. ISLG also provides broader strategic planning and analytical support to the Foundation and other Safety and Justice Challenge partners on an ongoing basis.

Position Description

ISLG is looking to hire a Research Associate to carry out data collection, data management, and performance measurement work in several sites as the implementation work expands. The Research Associate will report to a Senior Research Associate working on the project, and will work closely with the Project Director and other project staff on all project activities. Specifically, the Research Associate will support the Senior Research Associate and other project staff in the following activities:

  • Developing data requests and data collection protocols for multiple criminal justice agencies within each site
  • Negotiating multi-party data use agreements (DUAs) with sites
  • Helping sites prepare case-level data files for initiative work
  • Cleaning, coding, merging, and preparing administrative data files for analysis
  • Working with sites to develop and operationalize performance measures
  • Building performance measures from case-level data
  • Creating dashboards and other progress reports
  • Analyzing and interpreting performance measurement trends—including policy and practice implications of those trends
  • Conducting other quantitative analyses as needed
  • Documenting methodology, validation, and testing to facilitate replication of analyses
  • Providing technical assistance to sites on projected implementation impacts, as needed
  • Disseminating data to external project partners
  • Developing codebooks, file specifications, and other resource documents for sites and other SJC partners
  • Working closely with site data and policy partners, and other SJC technical assistance providers, on all aspects of the work
  • Preparing and carrying out presentations for a wide range of audiences
  • Traveling to initiative-wide meetings and sites as needed


  • MA or PhD in criminal justice/criminology, psychology, sociology, public policy, or other related fields
  • At least two years of experience (four or more years preferred) conducting research in an applied research setting
  • Experience in collecting and working with administrative data (experience with criminal justice data a plus)
  • Excellent data management and analysis skills, including extensive experience cleaning, coding, merging, and analyzing large and complex quantitative data files in SPSS, SAS, or STATA (including fluency in programming/syntax in one or more of these programs)
  • Strong understanding of criminal justice policy, including an ability to translate analytical and research findings into policy and practice recommendations
  • Excellent oral and written communication skills, with the ability to convey complex research findings to broader audiences, and to develop clear, visually-compelling reports for government, non-profit, and private sector partners
  • Exceptional interpersonal skills with the ability to create and maintain excellent working relationships with government and community partners
  • An exceptional commitment to accuracy and attention to detail
  • Ability to work on a team, as well as independently

This is a full-time position with excellent benefits and is located in New York City. Salary range: $55,000–$75,000, depending on research skills and level of experience.

How to Apply

To apply, please go to the job description on and click apply. You will need to submit a cover letter describing your qualifications and interests and attach your curriculum vitae. Questions can be addressed to

Application review will commence on September 29, 2017, and continue until the position is filled.

The CUNY Institute for State and Local Governance and the Research Foundation of the City University of New York are an Affirmative Action/Equal Opportunity/Americans with Disabilities Act/Protected Veterans Status/ E-Verify Employer

For more information about any of these positions, please contact