Careers

Current Job Openings:

Who we are looking for

We are growing CUNY ISLG’s administrative department and are hiring an Administrative Assistant who will be responsible for providing a broad range of administrative and database support as needed. Reporting to the Administrative Associate, the Administrative Assistant will be responsible for the following activities:

• Welcome and direct all incoming telephone calls, visitors, mail, deliveries, and info box inquiries.

• Arrange conference calls as needed and manage our audio/visual equipment as needed.

• Maintain and update the Executive Director’s calendar.

• Maintain and update the conference room calendars for the Institute’s in-house meetings.

• Support hosted meetings with, setup, refreshments, cleanup, audio/visual equipment, and similar.

• Maintain relationships with supply vendors and other service personnel.

• Keep the reception area orderly and prepare the office when needed.

• Liaise with building management and vendors to resolve facilities and maintenance issues.

• Order routine office and kitchen supplies and refreshments; stock supply areas and maintain inventory.

• Schedule and support staff meetings, gatherings, and other staff events.

• Ensure that the office and common areas are clean, presentable, and appropriate for usage by staff and guests.

• Reconcile purchasing card expenses.

• Submit and track contracts via a contract manager system.

• Submit and track invoice payments via accounts payable system.

• Assist in the preparation of mailings and reports.

• Manage posting of occasional outgoing mail and packages.

• Provide backup assistance with basic information technology equipment.

• Assist in booking travel and preparation of travel expense reports.

• Other duties as assigned.

This position is hybrid and based in New York City. CUNY ISLG staff work out of the Midtown office three days a week of their choosing and the remaining two days a week remotely.

We would love to hear from you if you have:

• Three or more years of administrative experience.

• Computer literacy is required. Knowledge of Microsoft Office applications and other collaborative software is required.

• Exceptional communications skills, interpersonal skills, organizational skills, and sound judgement.

• Ability to prioritize, meet deadlines, and balance with attention to detail and high-level accuracy both individual and team responsibilities.

• Ability to maintain working relationships with staff, partner agencies, and all other internal and external workforces at all levels with professionalism.

• Experience in an office or customer service environment preferred.

• The ability to be flexible.

• Experience with WorkDay and ASANA (optional, but a plus).

• Personal experience relevant to the mission of the organization (optional, but a plus).

• Bachelor's degree required. Advanced degree preferred.

How to Apply

You will need to submit a cover letter describing your qualifications and interests and attach your resume. Applications received prior to November 13, 2026 will be considered for an interview.

Questions can be addressed to info@islg.cuny.edu.

Pay Range:

Minimum - Maximum: $55,000 - $65,000

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law. 

About us

The CUNY Institute for State and Local Governance has a mission to improve the financing, delivery, and measurement of critical public services through research, technical assistance, and education. We lead projects aimed at reforming the criminal justice system, measuring urban inequality, expanding the reach of social service providers, and more. Each project has a dedicated team of research and policy experts who collaborate closely with internal and external organizations. Our staff have the opportunity to work with colleagues and supervisors across projects and with different types of expertise. We are seeking new team members with enthusiasm to shape the future of state and local policy.

Our goals for diversity and inclusion

We strive to foster an office environment and an approach to work that welcomes and respects different perspectives, backgrounds, and life experiences. We are working towards our goal of recruiting and retaining staff and board members who are diverse in terms of race, national origin, sexual orientation, gender identity or expression, age, religion, veteran status, socioeconomic status, disability, and justice system involvement.

About the Approach: Block-Level Community Safety and Wellbeing Initiative

The NYC Mayor's Office of Community Safety (OCS), the NYC Mayor’s Office of Criminal Justice (MOCJ) and ISLG are working in partnership to strengthen community safety and wellbeing on the city blocks with the highest concentrations of serious outdoor crime. These efforts are grounded in research that demonstrates a disproportionate share of violent crime in New York City is concentrated in a small fraction of city blocks; blocks that are home to residents, families and community members who hold deep knowledge of their neighborhoods and a stake in making them safer.

ISLG serves as the implementation and technical assistance partner for the City’s hyper-local strategy, which will include:

• establishing block-level safety partnerships between City government and residents;

• enhancing the physical environment of blocks using Crime Prevention Through Environmental Design (CPTED) principles and community-led investments in physical improvements; and

• elevating the leadership of block residents and other natural supporters.

The model draws on lessons from the Mayor's Action Plan for Neighborhood Safety (MAP), evidence from community violence intervention research, and a public health approach to gun violence that centers resident leadership, community investment and hyper-local interventions.

Who we are looking for

ISLG is seeking five Community Engagement Fellows to serve as neighborhood-based staff for the City’s block-level community safety strategy, representing OCS and acting as the primary bridge between City government and the residents of blocks where programming will operate.

The Community Engagement Fellowship is a full-time, paid professional opportunity that combines neighborhood-based program implementation with structured knowledge- and skills-building. Fellows will be assigned to a portfolio of blocks across the City where hyper-local strategies will be implemented, serving as residents' primary point of contact with City government and as the connective tissue between community members, City agencies, and program partners. This is not a desk job; Fellows will spend a significant amount of time in communities working directly with residents.

Fellows dedicate approximately 80 percent of their time to program implementation, consisting of the day-to-day field-based work described below. The remaining 20 percent is dedicated to fellowship activities, which include participation in a cohort-based curriculum encompassing civic and community engagement, strategic leadership and communications, specialized policy workshops, peer learning, and opportunities to engage with and learn from leaders across City government. Fellows will also work with ISLG and City staff to co-develop and refine program models and implementation strategies based on their field experience.

The Fellowship offers full-time employment with comprehensive benefits, meaningful government and community experience, and a pathway to deeper engagement in New York City's community safety ecosystem. Fellows will work alongside ISLG and OCS staff, City agency partners, and community organizations, gaining exposure to the landscape of public safety policy and practice in one of the country's most complex urban environments.

This role requires flexibility, including availability for evening and weekend hours to accommodate community events and resident engagement activities that extend beyond standard work hours.

Responsibilities

Responsibilities may include, but are not limited to:

Community Organizing and Direct Engagement:

• Build and sustain trusted, long-term relationships with residents, community leaders, natural supporters, local businesses, and other stakeholders on assigned blocks, serving as a consistent and visible presence in the community.

• Conduct initial resident engagement on each assigned block, introducing the program model, identifying community strengths and challenges, and cultivating relationships with residents, informal block connectors, and natural supporters.

• Facilitate biweekly block huddles with residents and community leaders, managing scheduling, note-taking, action item tracking, and follow-up to promote accountability.

• Attend and represent the City’s programming at community events, precinct council meetings, community board and block association meetings, and other relevant convenings.

• Facilitate ongoing community outreach and resident engagement to raise awareness of program activities and support collective problem identification and problem solving.

Project Management and Implementation:

• Assist in developing and maintaining community engagement protocols for each assigned block, with clear strategies, benchmarks and outcomes that reflect community priorities, co-develop solutions to identified block problems, and program goals.

• Contribute to the development and refinement of program protocols, tools, and materials based on field experience and lessons learned.

• Coordinate joint CPTED safety walkthroughs on assigned blocks in partnership with residents, City agency staff, and technical experts, documenting findings, developing prioritized action lists, and tracking follow-up.

• Support residents in the identification, design, and implementation of block-level action plans that respond to the conditions identified through the CPTED audit process.

• Assist in monitoring and tracking implementation progress across program components on assigned blocks, flagging challenges, adapting strategies, and escalating issues as needed.

Data, Documentation and Reporting:

• Complete activity logs documenting community engagement activities, resident interactions, and implementation progress on assigned blocks.

• Produce regular implementation reports and other written materials outlining strategies, challenges, outcomes and lessons learned across program components.

• Support effective data collection and input across program components in accordance with data collection protocols.

• Collaborate closely with ISLG research and policy teams to ensure field-based observations and community knowledge inform program learning, reporting, and continuous improvement.

Fellowship Activities

• Attend and actively participate in all Fellowship-related activities, including but not limited to an onboarding intensive, skill-building trainings, and professional development workshops.

• Participate in structured peer learning sessions with fellow cohort members to share challenges, strategies, and best practiced from the field.

• Other duties, as necessary.

We would love to hear from you if you have:

• At least seven years of experience in community organizing, engagement, outreach, or a related field, OR a bachelor’s degree in a relevant field plus five years of relevant work experience. Minimum high school diploma or equivalency required. Bachelor or Advanced degree preferred.

• Demonstrated ability to build and sustain trusted relationships with diverse community members, community-based organizations, government, and nonprofit partners.

• Strong facilitation skills and experience leading community meetings, working groups, or resident engagement processes and driving toward clear, actionable outcomes.

• Excellent organizational and project management skills, including the ability to manage multiple workstreams simultaneously, meet tight deadlines, and maintain organized documentation.

• Strong written and verbal communication skills, with the ability to engage effectively with residents, community partners, and government agencies.

• Commitment to equity-centered and community-led participatory approaches to public safety and neighborhood wellbeing.

• Ability to work a flexible schedule, including occasional evenings and weekends, to accommodate community events and resident engagement activities.

Preferred:

• Fluency in Spanish or another language, other than English, that would improve ability to build relationships with residents in communities impacted by gun violence.

• Experience working within or in close partnership with government systems, City agencies, or public sector initiatives.

• Lived experience in or strong ties to New York City communities most impacted by gun violence and outdoor crime.

How to Apply

For this role, please submit a cover letter describing your qualifications and interests and attach your resume or curriculum vitae as one PDF. Questions about the position can be addressed to info@islg.cuny.edu.  Applications received prior to November 30, 2026 will be considered for an interview.

Pay Range:

Minimum - Maximum: $80,000 - $90,000

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law. 

About us

The CUNY Institute for State and Local Governance has a mission to improve the financing, delivery, and measurement of critical public services through research, technical assistance, and education. We lead projects aimed at reforming the criminal justice system, measuring urban inequality, expanding the reach of social service providers, and more. Each project has a dedicated team of research and policy experts who collaborate closely with internal and external organizations. Our staff have the opportunity to work with colleagues and supervisors across projects and with different types of expertise. We are seeking new team members with enthusiasm to shape the future of state and local policy.

Our goals for diversity and inclusion

We strive to foster an office environment and an approach to work that welcomes and respects different perspectives, backgrounds, and life experiences. We are working towards our goal of recruiting and retaining staff and board members who are diverse in terms of race, national origin, sexual orientation, gender identity or expression, age, religion, veteran status, socioeconomic status, disability, and justice system involvement.

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